Our Accredited Training Courses
Human-Led Leadership for the AI Era
Build the confidence and skills to lead well in workplaces shaped by AI. Ethically, clearly, and with people at the centre.
Human-Led Leadership for the AI Era
The Human-Led Leadership for the AI Era training pathway prepares learners to lead confidently in workplaces where people and artificial intelligence work side by side.
Across Certificates II, III and IV, you’ll progressively build the communication, leadership, ethical decision-making and digital collaboration skills needed to thrive in technology-enabled workplaces. Whether you’re entering the workforce, stepping into leadership, or developing your management capability, there’s a qualification to support your next stage of growth.
General Education
Strengthen your reading, writing, and numeracy. Practical skills for study, work, and everyday life, at your own starting point.
General Education
The General Education pathway supports learners to build the literacy, numeracy and digital skills needed for everyday life, further study and employment.
Across Certificates I to III, you’ll progressively develop confidence in reading, writing, communication, problem-solving and practical numeracy, while building the skills to set goals, use technology and participate more independently in your community. Whether you’re returning to study, improving your everyday skills or preparing for your next education or career pathway, there’s a qualification to help you move forward.
Workplace Skills
Step into entry-level business and admin roles with the practical skills to stay organised, use workplace technology, and contribute reliably.
Workplace Skills
The Workplace Skills pathway prepares learners with the practical business, communication and digital skills needed to confidently enter the workforce.
Through nationally recognised training, you’ll develop the knowledge to communicate effectively, use workplace technology, manage your time and contribute to safe, productive workplaces. Whether you’re entering employment for the first time, returning to work, or building a foundation for further study, these qualifications provide the skills employers are looking for.
Human-Led Leadership for the AI Era
Overview
The Certificate II in Human-Led Leadership for the AI Era develops the foundational leadership, communication and digital skills needed to thrive in modern workplaces. Students build confidence in working collaboratively with others while developing an understanding of artificial intelligence (AI), ethical decision-making and responsible technology use.
The course prepares learners to contribute effectively in team environments by strengthening communication, problem-solving, personal resilience and digital collaboration skills. It also provides a strong pathway into further study and future leadership opportunities in AI-enabled workplaces.
Units
- HLAHCL201 Demonstrate foundations of human-led leadership
- HLAHCL202 Communicate respectfully in digital and face-to-face environments
- HLAERL203 Recognise the role of AI and automation in the workplace
- HLADCE204 Digital productivity and safe tool use
- HLAERL205 Follow organisational policy for ethical AI use
- HLAHCL206 Apply personal resilience strategies in AI-enabled workplaces
- HLADCE207 Use basic tools to support digital collaboration
- HLAHCL208 Reflect on personal leadership behaviours in technology-rich environments
- HLADCE209 Contribute to problem solving in AI-enabled team environments
Curriculum & Learning Outcomes
Students will be able to:
- Demonstrate foundational leadership skills to contribute effectively within teams.
- Communicate confidently and respectfully across digital and face-to-face environments.
- Understand the role of artificial intelligence and apply ethical practices when using AI tools in the workplace.
- Use digital technologies safely and collaboratively to improve productivity and support team outcomes.
- Develop personal resilience, problem-solving and reflective practices to adapt to changing workplace environments.
Delivery modes: In-person, online and hybrid delivery options are available.
Overview
The Certificate III in Human-Led Leadership for the AI Era develops the practical leadership, communication and ethical decision-making skills needed to lead confidently in AI-enabled workplaces. Students build the capability to coordinate teams, support workplace wellbeing, foster inclusive cultures and adapt to emerging technologies while maintaining a people-first approach.
The course prepares learners for supervisory and emerging leadership roles across a range of industries by strengthening collaboration, resilience, digital coordination and responsible AI practices.
Units
- HLAHCL301 Lead with Empathy in Tech-Augmented Teams
- HLAERL302 Support Ethical Thinking in the Age of Automation
- HLAHCL303 Foster Team Resilience in Changing Workplaces
- HLAHCL304 Communicate Vision and Purpose in Digital Teams
- HLADCE305 Coordinate Tasks in Hybrid and Distributed Teams
- HLADCE312 Lead Micro-Projects with Agility and Purpose
- HLAHCL313 Support Mental Wellbeing in Digital Environments
- HLAERL314 Interpret AI-Related Policy, Legislation and Workplace Safety Requirements
Curriculum & Learning Outcomes
Students will be able to:
- Lead teams with empathy, confidence and effective communication in digital and AI-enabled workplaces.
- Apply ethical decision-making and interpret workplace policies relating to artificial intelligence and emerging technologies.
- Coordinate projects, tasks and hybrid teams using digital collaboration tools.
- Foster inclusive team cultures while supporting resilience, wellbeing and positive workplace relationships.
- Apply creative thinking and problem-solving skills to adapt to evolving workplace challenges.
Delivery modes: In-person, online and hybrid delivery options are available.
Overview
The Certificate IV in Human-Led Leadership for the AI Era develops the advanced leadership, communication and ethical decision-making skills required to lead teams in digitally transforming workplaces. Students strengthen their ability to mentor others, manage change, and foster collaboration between people and artificial intelligence (AI) while maintaining a strong focus on integrity, inclusion and organisational culture.
The course prepares learners to confidently lead teams, coordinate projects and drive positive workplace outcomes by balancing human-centred leadership with emerging technologies.
Units
- HLAERL401 Interpret and Apply AI-Related Policy, Ethics and Safety Requirements
- HLAHCL402 Lead Self with Integrity in AI-Enabled Work
- HLAERL403 Apply Ethical Leadership and Decision-Making in AI Contexts
- HLAHCL404 Adapt Leadership to Change and Uncertainty
- HLAHCL405 Lead Teams in AI-Augmented Environments
- HLADCE406 Facilitate Human-AI Collaboration and Communication
- HLAHCL407 Mentor Others in AI-Enabled Workplaces
- HLADCE408 Deliver Human-Led Leadership Projects in AI-Enabled Workplaces
Curriculum & Learning Outcomes
Students will be able to:
- Lead teams confidently through change using ethical, inclusive and human-centred leadership practices.
- Apply ethical reasoning and workplace policies to guide the responsible use of artificial intelligence.
- Mentor and support others while fostering collaboration in AI-enabled and hybrid work environments.
- Coordinate projects, communicate effectively and influence positive organisational outcomes.
- Adapt leadership approaches to navigate uncertainty and drive innovation in modern workplaces.
Delivery modes: In-person, online and hybrid delivery options are available.
Workplace & Professional Development
Overview
The Certificate II in Workplace Skills builds the practical skills and knowledge needed to start a career in business and administration. Students develop core competencies in workplace communication, digital technology, time management, and health and safety, ready to step into entry-level roles such as administration assistant, receptionist, data entry operator or customer service support.
Suited to those entering the workforce for the first time or returning after a break, this course also provides a clear pathway into the BSB30120 Certificate III in Business or further study in a related field.
Units
- BSBCMM211 Apply communication skills
- BSBPEF202 Plan and apply time management
- BSBSUS211 Participate in sustainable work practices
- BSBWHS211 Contribute to the health and safety of self and others
- BSBPEF201 Support personal wellbeing in the workplace
- BSBTEC101 Operate digital devices
- BSBTEC201 Use business software applications
- BSBTEC203 Research using the internet
- VU23817 Research pathways and produce a learning plan and portfolio
Curriculum & Learning Outcomes
Students will be able to:
- Apply foundational communication skills to interact effectively in entry-level workplace and business contexts.
- Use digital devices, business software, and the internet to complete routine workplace tasks.
- Contribute to a safe, sustainable, and healthy work environment as a responsible team member.
- Manage personal time, wellbeing, and performance to meet the expectations of a workplace setting.
- Research career pathways and produce a learning plan and portfolio to support future employment and study goals.
Delivery modes: In-person, online and hybrid delivery options are available.
General Education Pathways
Overview
The Certificate I in General Education for Adults (Introductory) builds essential literacy and numeracy skills for use in everyday life. Students develop the ability to engage with and create simple texts across paper and digital formats for a range of personal, learning, and community purposes, while applying basic numeracy skills to familiar and predictable real-world situations.
Units
- VU23769 Develop learning goals
- VU23770 Undertake a project with guidance
- VU23771 Engage with simple texts for personal purposes
- VU23776 Create simple texts for personal purposes
- VU23772 Engage with simple texts for learning purposes
- VU23777 Create simple texts for learning purposes
- VU23774 Engage with simple texts to participate in the community
- VU23779 Create simple texts to participate in the community
- VU23781 Work with fractions, decimals and percentages in familiar and predictable situations
- VU23783 Work with measurement in familiar and predictable situations
- VU23784 Work with shape in familiar and predictable situations
- BSBTEC101 Operate digital devices
- BSBPEF202 Plan and apply time management
- BSBWHS211 Contribute to the health and safety of self and others
- VU22379 Identify community options
Curriculum & Learning Outcomes
Students will be able to:
- Read and create simple texts for everyday personal, learning, and community purposes across print and digital formats.
- Apply foundational numeracy skills including fractions, measurement, and shape in familiar, real-world situations.
- Use digital devices confidently to access information, communicate, and complete basic tasks.
- Set personal learning goals and manage time and tasks to work toward them with guidance.
- Identify community options and safe practices to participate more confidently in everyday life.
Delivery modes: In-person, online and hybrid delivery options are available.
Overview
The Certificate I in General Education for Adults builds foundational literacy and numeracy skills for use in everyday life. Students develop the ability to read, interpret, and create texts across familiar and some less familiar contexts, while applying numeracy skills to practical situations in their personal, community, and learning environments.
Units
- VU23793 Develop and document a learning plan
- VU23794 Plan and undertake a project
- VU23795 Engage with texts of limited complexity for personal purposes
- VU23800 Create texts of limited complexity for personal purposes
- VU23796 Engage with texts of limited complexity for learning purposes
- VU23801 Create texts of limited complexity for learning purposes
- VU23798 Engage with texts of limited complexity to participate in the community
- VU23803 Create texts of limited complexity to participate in the community
- VU23804 Work with numbers in familiar and some less familiar situations
- VU23805 Work with and interpret directions in familiar and some less familiar situations
- VU23806 Work with measurement in familiar and some less familiar situations
- VU23808 Work with shape and angle in familiar and some less familiar situations
- BSBTEC101 Operate digital devices
- BSBPEF202 Plan and apply time management
- BSBWHS211 Contribute to the health and safety of self and others
- VU23789 Identify community options
Curriculum & Learning Outcomes
Students will be able to:
- Read and create texts of limited complexity for personal, learning, and community purposes across familiar and some less familiar contexts.
- Apply numeracy skills including numbers, measurement, shape, and direction in familiar and some less familiar real-world situations.
- Use digital devices confidently to access information, communicate, and complete basic tasks.
- Develop a personal learning plan and independently manage time and tasks to achieve their goals.
- Identify community options and safe practices to participate more confidently in everyday life.
Delivery modes: In-person, online and hybrid delivery options are available.
Overview
The Certificate II in General Education for Adults
extends literacy and numeracy skills to support
confident engagement with complex texts and less
familiar situations. Students develop the ability to read,
interpret, and produce a range of written materials while
applying oral and written numeracy skills to practical,
real-world contexts across personal, community, and
learning settings.
Units
- VU23817 Research pathways and produce a learning plan and portfolio
- VU23818 Research, implement and review a project
- VU23819 Engage with complex texts for personal purposes
- VU23824 Create complex texts for personal purposes
- VU23820 Engage with complex texts for learning purposes
- VU23825 Create complex texts for learning purposes
- VU23828 Work with measurement and geometry in less familiar situations
- VU23830 Work with number and algebra in less familiar situations
- FNSFLT212 Develop and use savings plans
- FNSFLT211 Develop and use personal budgets
- BSBTEC201 Use business software applications
- BSBWHS211 Contribute to the health and safety of self and others
- VU22410 Investigate driving and owning a car
Curriculum & Learning Outcomes
Students will be able to:
- Read and create complex texts for personal and
learning purposes across a range of less familiar
contexts. - Apply numeracy skills including number, algebra,
measurement, geometry, and personal finance in
less familiar real-world situations. - Use business software and digital tools to
complete practical tasks and manage
information. - Research pathways, produce a learning portfolio,
and plan and review an independent project. - Apply health, safety, and wellbeing practices
across personal and community settings.
Delivery modes: In-person, online and hybrid delivery options are available.
Overview
The Certificate III in General Education for Adults
extends literacy and numeracy skills to an advanced
level, building the capacity to analyse, interpret, and
produce highly complex texts across specialised
contexts. Students apply critical thinking and
communication skills to real-world issues while
developing the confidence to engage with demanding
written and numerical material in both personal and
community settings.
Units
- VU23839 Evaluate pathway options and create a learning plan and portfolio
- VU23840 Engage with highly complex texts for personal purposes
- VU23844 Create highly complex texts for personal purposes
- VU23846 Create highly complex texts to participate in the community
- VU23847 Work with number and algebra in specialised situations
- VU23848 Work with measurement and geometry in specialised situations
- VU23851 Design and review a project
- VU23850 Investigate current issues
- HLTAAP001 Recognise healthy body systems
Curriculum & Learning Outcomes
Students will be able to:
- Engage with and create highly complex texts for
personal and community purposes, applying
analysis and synthesis across specialised
contexts. - Apply advanced numeracy skills including
number, algebra, measurement, and geometry in
specialised real-world situations. - Investigate current issues critically and
communicate findings through complex written
and oral forms. - Design, implement, and review an independent
project, demonstrating planning and self-directed
learning skills. - Evaluate pathway options, build a learning
portfolio, and recognise the foundations of
healthy body systems and personal wellbeing.
Delivery modes: In-person, online and hybrid delivery options are available.
Frequently Asked Questions
RTO stands for Registered Training Organisation. It’s the formal accreditation that
allows an organisation to deliver nationally recognised vocational qualifications in
Australia. Futures Education & Training (RTO 52833) has been registered since 2018.
recognised under the Australian Qualifications Framework (AQF). That means the
credential you earn here is valid and portable across Australia, not just in Western
Australia.
the Standards for Registered Training Organisations. You can verify our registration
on training.gov.au.
services, and leadership. Our flagship qualification, the Certificate III in Human-Led
Leadership for the AI Era, is designed for people stepping into leadership in
environments where technology is changing fast. All our courses are co-designed
with industry partners, so content reflects what’s actually needed in the workforce
today.
depends on your learning style, your schedule, and the qualification you’re enrolled
in. Your trainer will work with you to make sure the delivery mode supports your
goals, not just your availability.
training where it makes sense – including in the workplace. If you’re an employer
looking to upskill your team, get in touch and we’ll work out what’s practical.
and we’ll walk you through the process, from checking eligibility to completing your
enrolment paperwork.
work and life commitments. You’ll apply what you’re learning in real contexts, which
means your workplace becomes part of your training, not a barrier to it.
Start building your future today
The next step doesn’t have to be complicated. Find a program that fits where you are and where you want to go.
